WebMail
First Step News and Notes


Reach First Step by Phone on our Toll Free Number: 1.800.385.9000


All times are Eastern Time

Contact Billing Support
Monday & Tuesday
9:00AM - 6:00PM
Wednesday
9:00AM - 7:00 PM
Thursday - Friday
9:00AM - 5:30PM
Saturday
9:30AM - 2:00PM

  • Sign up for great First Step services such as DSL,
    Dial-Up and WebHosting
  • Make Payments by Credit Card or Check-by-Phone
  • Ask questions about your account or your invoices


Contact Technical Support
8:00AM - 10:00PM / Monday - Friday
9:30AM - 7:30PM / Saturday and Sunday
  • Get immediate Help with your email, DSL or Dial-Up Account or any First Step Service
  • Sign up for First Step Services

    Mailing Address for all Check Payments

    Pound LLC
    13335 Fifteen Mile Road
    Sterling Heights, MI  48312
 

Contact First Step
Download WebBlazer
Latest Update: 1/26/07
Learn to Use WebMail
Billing FAQ
Local Dial-Up Numbers
 

First Step News and Notes

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